Delivery

Yes! No matter how many KGs you buy.

We only use professional courier companies to delivery goods.

If you order before 3pm you will receive your order the next day (no Sunday deliveries). Please note with Northern Ireland, the Highlands and Islands this is not always possible.

Currently we only ship to the UK.

Returns

We offer a 30-day money back policy on all unused Factory Weights products.

No, we will only cover the cost for a faulty item return.

If you are not satisfied with your item(s) simply email us at help@factoryweights.co.uk explaining what item(s) you would like to return and why. Remember to include the name and email address of the person that made the order and order number, if available.

We put a lot of time and money into making sure that goods are as safe as possible when being shipped but unfortunately sometimes they may arrive damaged.

If an item arrives damaged or faulty, please send images showing the problem to help@factoryweights.co.uk. Also include the name, delivery address and email address of the person who made the order. Please also include the order number if available.

Payments & Offers

We accept all major credit and debit cards & PayPal.

Yes, sign up for our newsletter below for discounts, deals, workouts & more!

Yes, we accept payments via Klarna. For more details, click here.

Tracking Orders

Once your order has been placed, tracking details will be emailed to you. However, please note that not all courier services provide tracking details.

To check the status of your order, you can get in touch with our customer services team. Please also include the name, delivery address and email address of the person who made the order. Please also include the order number if possible.

Contact Us

You can email us at: help@factoryweights.co.uk or contact us on social media!

We are based at: Factory Weights HQ, 88 Union Street, Glasgow, G1 3QW, UK.

Press & Media

Contact us at: help@factoryweights.co.uk